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Reuters Releases Dealing 3000…Finally

Eighteen months after it was first previewed, Reuters has finally released Dealing 3000, the “next generation” of its Reuters Dealing products. The service has been rolled out to 70 different customer sites globally, and has 160 users signed up for installation and a number of others in negotiation, according to Marion King, managing director, Money Transactions Systems.

Reuters is rolling the service out for both Dealing 2000-1 and Dealing 2000-2 customers on a global basis. In addition to its flat panel displays and “more modern look and feel”, Dealing 3000 has three key features – a broadcast facility, an increased number of currencies on display and flexible screen layouts. For the first time, traders can integrate core Reuters information services and run other applications in conjunction with Dealing 3000.

King says the Windows NT environment provides more flexibility, and an Integrated Data Network (IDN) is now available with it for the first time, which gives users access to Reuters’ news and information services.

Dealing 3000 Direct, the replacement for the Dealing 2000-1 conversational service, allows users to have up to 26 simultaneous conversations (from a maximum of four previously), and a broadcast facility allows dealers to send out commentary or price information.

During beta tests, Reuters found that banks used the broadcast facility in very different ways. Some sent out twice daily commentary to counterparties about the markets, while others used it on a more ad hoc basis, sending out quick alerts throughout the trading day, says Kimberley Cole, Dealing Direct business manager.

The new design has eight different screen layouts for traders to choose from. “We took the input we got from traders and designed the different screen layouts to give them more flexibility in choosing which services to view,” says Cole, “And there is a certain amount of customisation available to traders within each screen.”

Dealing 3000 Matching now carries up to 20 currency pairs on a single screen, from just six previously. Traders can either view a grid of currencies in the traditional display, or they can focus on a single currency pair through a new matching panel.

The layout has also been adjusted to show pending orders and completed trades so dealers can more easily track orders. Users can also do key word searches for news headlines, and there is an in-built tutorial that walks dealers through different aspects of the service.

The rollout is being targeted at Reuters’ 20,000 existing D2-1 and D2-2 users. “All of these enhancements have been tailored to the users. The beta test process and early feedback shows a clear indication that Reuters will gain a bigger presence through Dealing 3000,” says King.

In future, King sees the Internet playing a role in Reuters’ transaction products, but at the moment, Reuters continues to operate through a “shared environment”. “How does Dealing 3000 fit in with e-commerce? It doesn’t, but it’s a step in the right direction – providing our customer base with better value, products and flexibility,” says King.

As for pricing, King says this will vary based on geography and the size of customers, but she doesn’t anticipate it costing more than the existing Dealing 2000 services, and in some instances, it may be less. She adds that Reuters will shift to a standardised packaging solution.

King also says that Reuters is open to exploring other ways of providing an effective electronic transaction system, whether its through third party ventures or using existing in-house Reuters technology.

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