Cloud 9 Partners with GreenKey

Cloud-based communications provider Cloud9 Technologies, and GreenKey Technologies, a provider of AI-powered conversational analytics, have teamed up to provide the institutional marketplace with a solution that will enable a more efficient and secure extraction of voice trading data.

The collaboration will leverage Cloud9’s C9 Trader voice collaboration platform and GreenKey’s speech recognition (ASR) and natural language processing (NLP) engine within IPC’s Connexus Cloud financial ecosystem. It will allow customers to “voice-populate” their desktop applications such as trade tickets, exchange clearing portals and CRM systems. Through the collaboration, Cloud9 and GreenKey will be able to identify all products, pricing and counterparties within the C9 audio recording. Customers will then be provided with a full report detailing the data.

The solution can also be used to structure C9 audio files into an organised list of quotes and trades, creating efficiencies for compliance officers needing to complete trade reconstruction. By providing institutional traders with premium analytics and monitoring capabilities of voice trading activity, firms are able to operate across a more interoperable and level playing field with no additional technology overhaul necessary, the firms say.

“Voice trading remains an important part of the capital markets landscape. The ability to repurpose unstructured data will be crucial as the regulatory landscape evolves,” says Jerry Starr, CEO of Cloud9. “With Cloud9 and GreenKey’s data digitisation and analytics capabilities, this collaboration ensures that the institutional marketplace is receiving the best of breed tools for voice trading.”

Anthony Tassone, founder and CEO of GreenKey, adds, “Institutional OTC traders want the same level of analytic capabilities their colleagues in the electronic markets have enjoyed for two decades. We’re excited to be working with Cloud9 to structure OTC voice data for their community.”


Colin Lambert

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