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And Another Thing...
Today’s column comes with an apology to Labradors the world over – proof that my readership is made up of nothing if not animal lovers. Away from the unintended slight on man’s best friend, I am bothered by yet another example of what I consider to be weak operational practice. Technology, data and analytics are all good, but they can’t be left to their own devices – someone has to “own” them and either monitor them adequately or take responsibility when things go wrong.

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